Make sure you have all license keys for software on the computer. The main danger is the identity part and stealing email address now and that is separate from the computer. Make sure you disconnect the computer from the net asap.Ĭhange banking and email passwords on another computer before it's too late. A clean install from a USB drive is sufficient but if you really want to be fussy you could zero the drive then reinstall. Once they've got access to the PC the only real option is to wipe and start again. I know 3 people that have been scammed recently with money taken out and they didn't need to show written evidence that the computer was taken to a computer shop. Here’s how you can reboot your computer in Safe Mode: Tap on your keyboard’s Windows logo key. The bank isn't going to advise what needs to be done to the computer either to cover themselves. They don't know if that person knows how to wipe and start again or if they know someone else that can do it. All they know is the person with the computer got scammed. Of course I was being scammed, but at that moment I didn't realize it. It gave a phone number to Microsoft to call. The bank has to say something like that to cover themselves. Created on JScammers using UltraViewer A few weeks ago I had a popup 'alert' come up on my laptop with a voice saying my computer had just received a virus. Click to expand.That's all the computer shop will do anyway.
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